The accommodation cost includes:
Booking conditions
1. To make a reservation, you must specify the name of the guests who will be staying and the contact phone number.
2. Reservations are made by prepayment. The prepayment amount is the cost of the first/one day of accommodation, within 3 working days.
3. Children under the age of 6. including, live for free without providing a separate bed. The cost of an additional place for children up to 12 years old is 500 UAH/day, for children from 13 years old and adults 700 UAH/day.
4. When settling in, you must have a document confirming your identity (passport, ID card, driver’s license.
When booking under the “Wedding Anniversary” promotion – a marriage certificate.
When booking under the “Soon to be a mother” promotion for pregnant women – an exchange card
When booking at a discount for military personnel – a military ID card or UBD card.
5. If your dog is traveling with you – a passport with vaccinations
6. Settlement time is 12.00. Check-in time is 14:00
7. Early check-in and late check-out, not reserved in advance, are provided if rooms are available.
Early check-in: 50% of the cost of accommodation is paid from 06:00 a.m., breakfast is included.
Check-in before 06:00 a.m. – 100% of the cost of accommodation is paid.
Late check-out: 10% of the accommodation cost is charged for each hour starting at 12:00.
8. The minimum stay for booking Cottages, Chalets, Glamps is 2 nights
9. Payment is accepted only in Ukrainian hryvnia. Payment is possible both in cash and by card. Ukrainian cards are accepted for payment: VISA, MasterCard, Maestro.
Cancellation policy
1. If the reservation is canceled 3 days before arrival, the advance payment is not returned, the deposited funds remain on deposit for a period of 2 months.
2. If the reservation is canceled less than 3 days before arrival – the prepayment is not returned without the possibility of leaving a deposit
Force majeure situations are considered individually
